Refund & Replacement Policy

Because fish, seafood and chicken are perishable products, return requests are not accepted after delivery except for an eligible quality, damage or incorrect-item issue.

Send your order number, clear photographs and a short description to support@freshhub.in or WhatsApp/call +91 9310007268 as soon as possible, preferably within 2 hours of delivery. FreshHubs may review the issue and offer replacement, partial refund or another suitable resolution.

Refund timing depends on the payment method and payment partner. A refund may not be available where the product was stored incorrectly after delivery or the concern is reported without reasonable evidence.